Before submitting your ticket, please review our most common issues below. You may find the answer to your question! If that does not help or you have any other questions (such as billing, presales, etc.), you can submit a ticket directly through this form.

Submit a Support Ticket below...

Please be sure to include the following in your ticket:

  • The URL of your website
  • A website admin login if you wish us to review the page or setup
  • A test user login that demonstrates the problem
  • The URL of any page(s) you’re having difficulty with
  • A description of what was done, and how the result differed from what you expected to happen
Attention Memberium for Keap users
Because of the upcoming Legacy API key change with Keap, there will be a Memberium plugin update to add the new key system.
OAuth authentication is already available and if you wish, you can use it already (under Memberium => Settings => Performance tab)

(Please make sure you have entered your Email address correctly.)

Office Hours Call​

By clicking the buton below, you can register for our “Office Hours” calls (which we have twice a week – Tuesday and Thursday).

It’s a great resource and it’s FREE of charge!

Support Business Hours

Mon-Fri – 10am to 6pm Mountain Time

Sat-Sun – Ticket Monitoring

Call Us

Phone – +1 (801) 894-9994

Please Note: Due to call volume and the limited number of phone staff, your call may go to voicemail. In that case, leave us a message and we’ll get back to you right away.