Integrating Memberium with Intercom.IO

David Bullock — 

Intercom.IO Intercom is a customer relationship management (CRM) tool to enable your business to see and talk to your prospects and customers online. You can have live conversations and send targeted messages to website visitors and users of your site. Intercom is an ideal application to find out more about your users, contact them, get their instant feedback, and track your relationship with them over time so you can spot those who need attention.

The integration between Memberium and Intercom.IO enables you to push additional membership information into Intercom for deeper segmentation, and client recognition.

Memberium currently pushes the additional custom attributes the users Intercom profile:

  • Name
  • Email Address
  • Membership Level
  • Number of Logins
  • Infusinosoft Appname and Contact ID

Setup

Install and activate the free “Intercom for WordPress” plugin from the WordPress repository.  You can also download it from here.

You can now create a free Intercom account, with their basic level of service, which is called “Observe”.  Visit their website at intercom.io to signup for access.  During the Intercom enrollment you will be given an App Id code.  Go to Settings->Intercom in WordPress and enter the App Id.

To verify that the plugin is operating, login as a regular user.

If you run into difficulties during setup, please contact us at Support for assistance.

History

Intercom Integration is part of v2.44