Getting Started With Memberium Guide

Welcome to Memberium!

We recommend you read this short guide to get an idea of how to get started with Memberium (there aren’t as many steps as it might seem, it’s easy!).

The first step to getting started with Memberium is to watch the installation video tutorials that will walk you through how to set your site up step-by-step.

If you ever get stuck on anything, just reach out to our support team for help as you’re getting going.


Switching to Memberium From Another Plugin?


If you’re switching to Memberium from another plugin, you’re in luck! We’ve put together several guides on migrating from some of the most popular membership plugins. Each guide will show you step-by-step the things needed to switch over. We’ll also have items for your consideration specific to each plugin such as password handling, billing detail migration, etc.

If you’re not migrating from one of the plugins above, please refer to this generic migration guide that will show you the basic process of switching to Memberium from most other platforms. If you need help with specific details, don’t hesitate to contact our support team.


What are Memberium’s Hosting Requirements?


Memberium is compatible with many web hosting providers. The number one issue we see with new customers and web hosts is the lack of IonCube Loader support. Memberium requires the IonCube Loader PHP extension to be able to work. This is something your web host should be able to install (if it’s not already installed). We have put together a list here of hosts we know support IonCube and are compatible with Memberium.

If your host isn’t on that list then we recommend checking with your host to see if they support the IonCube Loader PHP extension. At times, depending on who you’re hosting with, the Memberium support team can attempt an IonCube installation for you.


Video Tutorials


We’re here to help walk you through how to set up everything with your membership site. We’ve put together a series of “getting started” videos that will show you everything you need to do, step by step to get your site up and running quickly: Watch the Getting Started Videos Here

After watching the getting started videos, you’ll have a good understanding of how Memberium works and should have a basic membership site set up after.

Here’s some of the other videos available that will help teach you how to take advantage of Memberium and get the most out of it…

  • Shortcode Video Tutorials – Memberium comes with tons of shortcodes that allow you to do a lot of different things with Infusionsoft and Keap. This short video series will teach you how to use them and show you how they work.
  • Umbrella Accounts Video Tutorials – Want to use umbrella accounts and sell group memberships within your membership site? This video series will show you how to
  • Membership Site Walkthroughs / Other Tutorials – Want to learn how to grow your membership site from other successful membership site owners? We have a lot of video walkthroughs of membership sites built with Memberium and other video tutorials that will help give you some ideas of new things to implement within your own site.

You’ll also find other video tutorials around on site and in our documentation. We’re always working on making more videos and you can send us your suggestions to support@memberium.com.


How Can I Get Support?


The quickest way to contact Memberium is to use the support tab on our website (here) or email us directly at support@memberium.com

We also have a bi-weekly Office Hours call where you can come in and ask questions to some of our support team members. You can register for Office Hours here: https://memberium.com/office-hours/

Lastly, if you’re looking to hire someone to assist with a specific thing or to build your whole site, take a look at our list of certified implementation partners.