A description of common, and not so common problems that sometimes happen when installing and activating Memberium. Each problem has a detailed solution on how to fix that particular issue. If at anytime you can’t solve an issue on your own please contact Memberium customer support immediately.

How to Solve Memberium Login Issues

If you’re facing any login issues, this guide will walk you through the exact steps our support team will take to troubleshoot and solve your issue. By following this guide, you can learn how to quickly diagnose and treat login issues on your membership site.

Read More »

How to Configure WP Engine to run Memberium

When installing on WP Engine, you will need to contact WP Engine support and request that they turn off the “redirect_bots” setting, and purge the cache. If this setting is not disabled, then it will not be possible to send HTTP POSTs to your app, as the WP Engine server will intercept and stop them from succeeding. You’ll need to send a support ticket to WP Engine Support and ask them to allow your posts to contain variables.

Read More »

Expire Subscriptions HTTP POST

This function automates the process of scanning for subscriptions that are active, but are at or past their end date. Infusionsoft does not automatically provide this capability.

Read More »

How to fix HTTP Errors in Infusionsoft HTTP POST

If you are receiving a 300, 400, or 500 series error when trying to do an HTTP POST from Infusionsoft, these errors are usually easily fixable, and we’ll walk through them below. If you are receiving a 500 error, then something is causing a server crash and it will require some investigation. We’ll go through the common errors below in order, and touch on how to solve them. The most common sources of errors are:

Read More »

Common Troubleshooting Tips

If you can’t solve the problem yourself easily, please contact us at support. We can usually help you resolve problems quickly and easily if you supply us the proper information. If you can find your problem o the list below, you may be able to fix it yourself even faster.

Read More »

Plugin Compatibility

Memberium strives at all times to maintain maximum compatibility with WordPress Core and Plugins. However there are situations where plugins may bypass or override core functions, resulting in a loss or change of functionality.

Read More »

How to setup HTTP POST

The Infusionsoft HTTP POST is a powerful tool in your Infusionsoft Membership site automation toolkit.  HTTP POSTs are a simple API that can be used between web servers to allow them to signal each other that something has happened, or than an action has been taken.

Read More »

Using Memberium from behind a Proxy or Firewall

Memberium requires the ability to send and receive data to the web to operate, both to communicate with your Infusionsoft app and to connect to our License Server. When operating in a locked down or high security environment, you may need to take extra steps. If you do not have direct access to send data to the internet, your IT Department likely has an HTTP Proxy such as Squid, or NginX configured.

Read More »

HTTP Post not going through / Timeout related error message

If you come across an HTTP POST error message like org.apache.commons.httpclient.ConnectTimeoutException: The host did not accept the connection within timeout of 5000 ms, it is most likely that your hosting provider is blocking any posts from Infusionsoft because their IP address appears on certain web spam bot lists.

Read More »

Subscribe to Our Mailing List

Get updates on what's new with Memberium, stay connected and get helpful advice you can use to grow your membership site or course with.
 

Ready to See How You Can Start Your Course or Membership With Memberium?

Watch this quick demo video to see how Memberium works. Discover how thousands of successful business owners use Memberium to sell their membership programs and how you can too! If you’re ready to get started, you can check out our plans and pricing here…

Book a Call

Welcome to Memberium!

We are very excited for you to be part of our family. 

We would love to answer any questions that you have!

Please choose the best time for you to get in a call with us. 

For Technical Support, you can contact us at https://memberium.com/support/ or Email us at support@memberium.com.